Privacy Policy Holistic Health Management

Privacy Policy

This Privacy Policy applies to the products, services, website(s) provided, mobile application(s) provided and/or the business conducted, by Holistic Health Management (referred to in this policy as “HHM”, “we”, “our”, “us”). It explains how we handle Personal Data and comply with the requirements of New Zealand Privacy Act 2020 (“Privacy Act”). 

HHM takes the security and privacy of your data very seriously.

Use this Privacy Policy to understand how we collect, use, disclose and/or process any personal data you have provided. You can also use this policy to help you decide if you will disclose any personal data to us. 

Privacy policy - what is personal data

What is personal data? It is basically any information that helps us to identify you as an individual person. This may include (but is not limited to) data such as your name, address, telephone number, email address, date of birth, gender, credit card details, information about your purchases or preferences, and any other information collected by us where you are identified or identifiable. Check the Privacy Act for more information on more information of what is considered to be personal data in NZ.

If you have any questions about how we may manage, protect and/or process your personal data, please use the contact page to contact us.

To protect you and your data, we have developed and implemented practices for handling your information that reflect best practice and the highest of standards when interacting us either online (web, mobile or social media) or face to face.

This Privacy Policy is subject to New Zealand laws.

1. Collection of personal data

1.1 We may collect Personal Data from you through various means, including but not limited to instances when you: provide your personal data through our website or social media sites for the purpose of 

• registering for and creating an account; 

• participating in website activities, such as promotions;

• request information for products and/or services; 

• request to receive communications – such a marketing or promotional content;

• rate and/or review our products and services;

• purchase items either online or in person;

• contact us via any method, such as through the website, social media, email or in person. 

1.2 In addition to the above, we may use certain mobile technologies to collect data about you. Examples of these technologies, include:

• Cookies · 

• Flash Cookies · 

• Analytical tags · 

• Web server logs · 

• External links

1.3 You have the right to refuse to provide your personal data. However, please note that in certain circumstances (for example when purchasing a product) that we may not be able to complete your request without this data.

2. Under 18 Privacy policy

2.1 If you are under the age of 18, please ask a parent, guardian or other appropriate person over the age of 18 to transact with us, in your stead, for the purposes of this Privacy Policy.

3. Purposes For Collection, Use, Disclosure And Processing Of Personal Data

3. Purposes For Collection, Use, Disclosure And Processing Of Personal Data

3.1 HHM will/may collect, use, disclose and/or process your personal data for one or more of the following purposes:

(a) dealing with any requests you make via our website, including logging or accessing your account, making purchases, any other contact you make.

(i)if you use any social networking site to interact with us, personal data may be collected and/or shared between us and owner/operator of that site. As an example, by liking a product on Facebook, your personal data will be collected.

By completing activities described by above, you are acknowledging your consent to such collection, use or disclosure of your personal data;

(b) we may monitor and track site usage to enable us to give you a good end-user experience or complete your requests;

(c) we do assess and process your requests for the purchase of and/or subscription to our products and/or services;

(d) on your completion of our webform and at your request, we will register you as a customer of HHM. This will enable us to manage, process and/or administer your account activities, including any transactions you make with us;

(e) we will manage your relationship with us, including any face to face  transactions or activities. This includes any financial transactions with the outcome of obtaining a product or service. If you request that a product is delivered to a third party, you are consenting to certain personal data being shared about you to that third party, such as your name;

(f) we will respond to your queries, complaints etc via the method you provide;

(g) we may contact or communicate with you via phone/voice call, text message, email and/or postal mail for the purposes of managing any relationship you have with us or any transactions made by you with us. You acknowledge and agree that such communication by us could be by way of the mailing documents or products to you, which will involve the disclosure of personal data such as name and address to enable the item to be posted to you;

(h) sharing or disclosing your feedback, through any means obtained for the purpose of publicity or promotion of HHM;

(i) completing any due diligence activities to meet applicable legal or regulatory obligations (whether in New Zealand or in a foreign country/region) 

4. Cookies – what are they?

We use cookies to remember you each time you visit – we believe this provides a better end user experience, as you don’t have to enter your details every time you visit us.

The power is in your hands – if you don’t want use cookies, you can change your browser options so that cookies are not accepted. However, most websites, including ours require cookies to complete your transactions.

5. Do we use  analytics?

We use standard analytical software (including Google Analytics) to track statistical information about the use of our website. This includes the number of visitors to the website and their location. This helps us to understand our customers better as we see trends, not specific data.

6. What about security?

We take security very seriously, and use the best of technologies to ensure that your information stays with us. 

7. Are there any external links & why should I care?

There are external links (links to other websites) throughout our site. In the event that you click on one of these links, you will be leaving our website and going to a site that is outside of our control, that we have no responsibility for. 

You should always carefully review the privacy policy of any other site that you access prior to interacting and providing them with your personal data.